Responsible Gaming
Our Commitment to Safe Gaming
At TMCC.NZ, we believe online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We're committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online gambling.
Age Verification
Online pokies in New Zealand are strictly for players aged 18 years and over. We implement robust age verification processes to ensure all our users meet the legal age requirement. By accessing our site, you confirm that you are of legal age to gamble in your jurisdiction.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may indicate a gambling problem:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding or lying about your gambling activities
- Neglecting family, work, or social responsibilities
- Borrowing money to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Jeopardising relationships or career due to gambling
Self-Help Tools & Limits
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe
- Loss Limits: Cap the amount you're prepared to lose during a gaming session
- Reality Checks: Receive reminders during play to help you stay aware of time and money spent
- Self-Exclusion: Take a break or permanently exclude yourself from our platform
- Session Limits: Set time restrictions for your gaming sessions
For more information on how to set these controls, please visit our Help Centre or contact our customer support team.
Support & Help Resources
If you're struggling with problem gambling, help is available. The following organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation — Free helpline and counselling services
www.problemgambling.nz
Phone: 0800 664 262 - Gambling Harm Support — Community-based support services
www.gamblingharm.org.nz
International Resources
- GamCare (UK) — Support for anyone affected by problem gambling
www.gamcare.org.uk - GamStop (UK) — National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) — Confidential support and resources
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) — Prevention and treatment resources
www.responsiblegambling.org - National Council on Problem Gambling (USA) — Helpline and treatment resources
www.ncpgambling.org
Take Action Today
If you or someone you care about is experiencing difficulties with gambling, please reach out for support. Seeking help is a sign of strength, not weakness. The resources above are available 24/7 and offer confidential assistance at no cost.
Remember: Gambling should only ever be a form of entertainment. If it's causing harm to your finances, relationships, or wellbeing, help is available right now.